Gastroback is a German kitchen appliance brand that focuses on design, high-grade materials, professional functionality, quality and safety, all at an affordable price. Bring innovation into your kitchen with products that are normally only available for professionals.
Deliveries to the UK are sent with a Free Next Working Day service on orders over £100 that operates from Monday to Friday. This timeframe increases to 2 days for UK offshore islands and Scottish highlands. Deliveries abroad will vary in length depending on the destination, for more specific information please contact us. Please be aware that orders must be placed before 15:00 to receive them on the following working day. Orders placed after this time will be dispatched on the closest following working day instead.
All orders destined for the UK with a total value of £100 or more are eligible for Free Delivery. Orders with a lower value will have a standard delivery charge of £3.95. For a full list of all our available delivery options, please see our delivery information page.
We currently accept payments using credit card and PayPal. Paypal also includes pay in three and pay later.
Our Shipping options include free next-day delivery to the UK mainland on orders over £100, orders below £100 would have to pay £6.95 for next-day delivery or £3.95 for standard delivery. If you would like to receive your parcel on the weekend, There is also an option for that, costing £14.95. For UK offshore deliveries, we offer free delivery on all orders over £150 and for orders below £150, shipping may vary from £7.50 - £10.95. If you would like more information on this, view our delivery rates webpage here.
If you have received a faulty or damaged product, you can reach out to our support team (support@juicers.co.uk) to discuss your available options. These include receiving a refund or getting another unit sent out to you as a replacement and shipping the faulty and or damaged unit back. If you have used the product before contacting us, you would need to provide evidence that the unit was faulty before use and did not become damaged or faulty due to user error when using the product. If you would like to read a more in-depth breakdown of our returns policy, we have a full webpage dedicated to that here.
If you order on the weekend, your order will be packed and shipped on the next working day, and delivery will be dependent on the options chosen.
